15 ifrs's Privacy Policy —
Your Data, Our Responsibility

15 ifrs is a trusted online Sports Betting platform in Bangladesh. We believe protecting every user's digital privacy is a fundamental responsibility. This Privacy Policy ("Policy") explains how 15 ifrs collects, uses, stores, and protects your personal information.

When you use the 15 ifrs website or mobile app, create an account, place a bet, or contact customer support, we collect certain information. This policy explains what that information is, why we collect it, and how it is used.

The 15 ifrs Privacy Policy has been developed in compliance with applicable laws of Bangladesh and international data protection standards. We review this policy regularly and update it as needed.

This policy applies solely to the 15 ifrs platform. We are not responsible for the privacy practices of any external links or third-party services.

15 ifrs collects information from three main sources — what you provide directly, what is automatically collected during your use of the platform, and what we receive from third parties (such as payment gateways).

Information you provide directly:

• At registration: full name, date of birth, mobile number, email address
• During verification: a copy of your National ID or passport
• At the time of payment: mobile banking number or bank account details
• Customer support hours: your messages and complaint details

Automatically Collected Information:

15 ifrs uses your information only for legitimate purposes. Below is a detailed explanation of why and under what circumstances your information is used:

• Account Management: To create your profile, verify your login, and deliver our services.
• Identity verification: For age and identity verification and to process approved withdrawals.
• Payment Processing: To process deposits and send withdrawals.
• Customer Support: To address your questions and resolve any complaints.
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Legal Compliance: When providing information required by government or regulatory authorities.
• Service Improvement: To analyze user behavior and improve the 15 ifrs platform.
• Promotional communications: To send you offers and updates, with your consent (you can opt out at any time).

15 ifrs never uses your data for profiling or targeted advertising. Our sole focus is delivering the best possible service to you.

15 ifrs does not sell your personal data to any third party. However, there are limited circumstances where sharing your information may be necessary:

• Payment Partners: bKash, Nagad, Rocket — only the information necessary to complete transactions.
• Identity Verification Services: Authorized verification providers for the KYC process.
• Law Enforcement Agencies: When required by court order or legal obligation.
• Technology Partners: Hosting and cloud service providers — bound by strict confidentiality agreements.

In the event of a change in ownership of 15 ifrs, your data may be transferred to the new owner — however, all terms of this Privacy Policy will remain in effect.

15 ifrs uses industry-leading technology to keep your data safe. Our security layers include:

• SSL/TLS Encryption: All communication on the site is protected with 256-bit encryption.
• Firewall & Intrusion Detection: Automated systems to detect and block unauthorised access.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Limited Access: Only authorized 15 ifrs staff can access data on a need-to-know basis.
• Data Backup: Regular encrypted backups — your data stays safe through any technical issue.

In the event of a data breach, 15 ifrs will notify affected users as quickly as possible and take all necessary steps to address the situation.

15 ifrs uses cookies to make your browsing experience more convenient. Cookies are small text files stored in your browser.

Types of cookies used by 15 ifrs:

• Essential Cookies: To maintain your login session and ensure security — the site cannot function without these.
• Performance Cookies: To understand which parts of the site are used most — all data is anonymised.
• Functionality Cookies: To remember your language preference, odds format, and other settings.

15 ifrs does not use third-party advertising cookies. You can manage or disable cookies through your browser settings, though some services may become limited as a result.

15 ifrs believes every user has full ownership and control over their personal data. Your rights include:

To exercise these rights support@15ifrs.com-. 15 ifrs typically responds within 30 business days. In some cases, legal requirements may prevent the deletion of certain data — we will always inform you clearly if that is the case.

15 ifrs strictly prohibits account creation by anyone under 18. We never knowingly collect personal information from minors.

If we discover that a minor has created an account on 15 ifrs, that account will be immediately deactivated and all associated data will be securely deleted. If you believe a minor is accessing 15 ifrs from your device, please notify us immediately.

15 ifrs may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via SMS to your registered mobile number or through an app notification.

Continued use of 15 ifrs after any changes have been made will be considered acceptance of the updated policy. We encourage you to check this page regularly.

If you have any questions or concerns about our Privacy Policy, please contact 15 ifrs. Our data protection team is ready to assist you with any request.

• Email: support@15ifrs.com
• Response Time: Typically within 24–48 hours
• Data request processing: Up to 30 business days

We are always committed to resolving your concerns. Complying with 15 ifrs's Privacy Policy is not merely a legal obligation for us — it is an ethical commitment to you.